Here you can read step by step how to install, activate and use the Antwerp City Pass. At the bottom you will find answers to the most frequently asked questions.
FAQ
Operation
As long as your pass is valid (24, 48 or 72 hours).
Your e-ticket has a De Lijn code, use it to activate your ticket via the De Lijn website or app.
With your Antwerp City Pass you can travel for free by public transport from De Lijn in Antwerp.
After purchasing your City Pass, you will receive a code for public transport on the e-ticket.
Are you using the Antwerp City Pass app?
- Open the Antwerp City Pass app and go to My Passes.
- Click on "Validate" my public transport ticket and follow the instructions below, your code has already been entered.
You're not using the Antwerp City Pass app?
|
In the app of De Lijn
|
Via the website of De Lijn
|
How do you use your ticket?
Activate your day pass before your first trip. After activation your ticket is immediately valid.
The remaining validity period is shown on the activated ticket.
You can easily order your pass in the web shop or in one of our visitor centres. You will receive it as QR code, allowing you to access all partner locations of the Antwerp City Pass. You can show the QR code via the pdf or link your pass number to the mobile app.
Yes. You can add multiple passes to our app.
Swipe between the passes to use them.
For optimal use of the pass, we recommend downloading our app but you can also only use the QR code on your e-ticket to access the partners.
You can visit each location (including the Touristram) once.
Go to a participating partner's desk or visit a Visitor Center.
No. The pass is personal and not transferable.
Send a message to ACP_Administration@visitantwerpen.be or visit one of the Visitor Centres.
Yes. You can only activate up to 1 year after purchase.
You choose a pass for 24, 48 or 72 hours. Time starts from your first use.
Partners and offers
No. The pass is individual. Children and students often already enjoy a discount at most attractions, which makes a City Pass less advantageous for them.
All buses and trams of De Lijn within the zone of Antwerp are included.
If you use the Antwerp City Pass, there is no need to book in advance. You can report to the reception of the museums on the day.
There are two exceptions:
- For "De Ruien ": reservation in advance, because these are group tours. You can book by email or directly at the reception the morning itself.
- For "KMSKA" - Museum of Fine Arts: Once the City Pass is activated, you will find a link in the app to reserve a free ticket on the day of your visit.
The Antwerp City Pass gives you access to the participating museums, including the temporary exhibitions that take place there. So you don't have to buy a separate ticket for these exhibitors.
Yes, the museums and attractions are open all year round. Check the website or app for opening hours.
Please note, many museums in Antwerp are closed on Mondays!
No. There are currently no passes for adults and children (up to 12 years). Students, teenagers and people with disabilities are often eligible for free entry or discount at the participating locations. Please inform with the relevant providers.